> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bixgrow.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Referral Status

Referral orders go through multiple status before they become payable commissions.

* **Pending**: Referral order has been tracked and waiting to be approved
*By default, pending referral orders are auto-approved immediately. You can adjust this duration in **Settings **> **General** to match your store's refund policy and minimize the chance of paying commissions for later-refunded referrals. During this time, you can still approve or deny referrals immediately.*
* **Approved**: Referral order has been approved and waiting to be billed
* **Unpaid**: Orders with payouts generated and awaiting payment
*Please note that at this stage, the commission amount can no longer be adjusted.*
* **Paid**: Commission for the referral order has been paid
* **Denied**: Referral order has been denied
*These orders will be excluded from your **Reports** and the **Affiliate Dashboard**.*