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  • Why does it say I need to contact BixGrow Support in order to use Bulk Email/Bulk Import Affiliates?
    It's a shame we had to temporarily lock all bulk-status features (eg. Bulk Email, Bulk Import Affiliates) for all users because previously there were people with malicious intentions who took advantage of them to send spam emails, which led to our mailing system suspension once. The features are now enabled upon request only, so if you find them essential to your needs, please contact us so that our developer team can review your account and activate these features for you!Few readers
  • I'm afraid the emails I send to my affiliates will go to Spam
    BixGrow uses Amazon's mail service, so the fact that an email goes to Spam is due to the mail service's sorting algorithm, which might be triggered by emails' title or content suspected of containing spam words. This is a list of spam words often detected by mail services that you can refer to and avoid: https://ortto.com/blog/email-spam-trigger-words/ You can also change your emails' Sender at Settings Notifications Sender Email!Few readers
  • I want to change the no-reply@bixgrow.com Sender Email address
    Please do so at Settings Notifications Sender Email!Few readers
  • I or my affiliates didn't receive the verification email
    There may be times when you don't receive a verification email that you requested. If you're not seeing it in your Inbox, check out these suggestions: Refresh you web browser: Occasionally you may need to manually refresh your browser to check for new emails. Review all of your folders, filters, and labels (e.g., Gmail's Spam/Junk folder, Social and Promotional labels/tabs): Sometimes your ISP or corporate domain may be configured to deliver commercial mails out of the Inbox by default.Few readers

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